Car Rental Companies

In car rental, high customer expectations with regards to service and vehicle quality meet time-consuming customer and vehicle management. Unpredictable events such as accidents or parking damages make vehicle scheduling extremely difficult. Breakdowns and associated upgrades lead to unnecessary costs.

With digitized vehicle lifecycle management, you can organize your vehicle fleet efficiently and in a cost-optimized way.

To achieve this, Spearhead combines telematics data that is recorded by the vehicle during daily use and in the event of an accident with data from historical and current damage appraisals, digital and structured damage descriptions and technical vehicle and service data.

Spearhead enables digital claims and lifecycle management

Highlights

• Real-time, digital notification of accidents to optimize your in-take process.
• Qualified incident report including an initial repair cost estimate within seconds.
• Directed, easy and quick damage control and recording during vehicle out-take and in-take.
• Correct allocation of vehicle damages to the driver and transparent, fair invoicing of the repair costs.
• Establishment of value-added services such as immediate support after an accident, fast provision of a replacement vehicle as well as lifestyle services such as in-car WLAN and concierge services.
• Current vehicle usage data (e.g. mileage, technical condition and service requirements) that can be optionally combined with data on drivers’ risk behavior.
• Provision of an electronic vehicle record for optimum fleet management with usage and maintenance analyses and a digital value appraisal.