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An accident happens quickly and should be settled just as speedily. Speed counts from accident notification to repair. The solution of Zurich Insurance, T-Systems and Spearhead is a real big bang.
Experience how fast digitalized damage assessment works!
Claims management is a critical business. High expectations of customers willing to change clash with time-consuming processes from accident notification, damage assessment and repair cost estimate to the final settlement of the claim.
With digitized claims management, the time from the first notification of loss to the determination of the ideal course of action is shortened from several days to minutes. To achieve this, Spearhead combines state-of-the-art technologies and smart analytics to enable completely new, transparent and efficient processes without media breaks.
A multitude of data flows into the process: telematics data recorded by the vehicle during the accident, data from historical and current damage appraisals, digital and structured damage descriptions, technical vehicle data and daily updates on the residual value.
Spearhead enables digital claims management
Highlights
Whether it is emergency assistance, mobility assistance or roadside assistance, there is always a high level of criticality. Operational readiness and time pressure are part of the business when people need help and the organizations behind them need quick information.
With the digitized first notification of loss, you gain valuable time. And with innovative value-added services for your customers as part of the claims reporting and settlement process, you increase your competitive edge.
Spearhead uses vehicle telematics data for immediate accident identification and analysis. Intelligent tools are used to assess vehicle damages automatically, quickly and easily. At the same time, the multi-channel approach enables the targeted integration of all parties involved by exchanging relevant information.
Spearhead enables digital claims management
Highlights
When operating and managing many different vehicles, transparency is the key to economic efficiency. Whether the vehicle condition, availability, service requirements and accidents, the acquisition and structuring of each individual piece of information was previously associated with high manual effort.
With digitized vehicle claims and lifecycle management, you can manage your fleet in a cost-optimized, efficient and transparent way.
To achieve this, Spearhead combines telematics data that is recorded by the vehicle during daily use and in the event of an accident with data from historical and current damage appraisals, digital and structured damage descriptions, technical vehicle and service data and daily updates on the residual value.
Spearhead enables digital claims and lifecycle management
Highlights
In car rental, high customer expectations with regards to service and vehicle quality meet time-consuming customer and vehicle management. Unpredictable events such as accidents or parking damages make vehicle scheduling extremely difficult. Breakdowns and associated upgrades lead to unnecessary costs.
With digitized vehicle lifecycle management, you can organize your vehicle fleet efficiently and in a cost-optimized way.
To achieve this, Spearhead combines telematics data that is recorded by the vehicle during daily use and in the event of an accident with data from historical and current damage appraisals, digital and structured damage descriptions and technical vehicle and service data.
Spearhead enables digital claims and lifecycle management
Highlights
