Roadside Assistance Companies

Whether it is emergency assistance, mobility assistance or roadside assistance, there is always a high level of criticality. Operational readiness and time pressure are part of the business when people need help and the organizations behind them need quick information.

With the digitized first notification of loss, you gain valuable time. And with innovative value-added services for your customers as part of the claims reporting and settlement process, you increase your competitive edge. 

Spearhead uses vehicle telematics data for immediate accident identification and analysis. Intelligent tools are used to assess vehicle damages automatically, quickly and easily. At the same time, the multi-channel approach enables the targeted integration of all parties involved by exchanging relevant information.

Spearhead enables digital claims management

Highlights

• Digital accident notification as the base for an immediate, qualified assessment of the loss. 
• Fast prediction of expected repair costs and risk assessment of a financial total loss. 
• Automatic pre-qualification of the incident for quick coordination with the insurance company, for supporting the end customer according to the situation and to optimize your towing service.
• Offering of value-added services such as taking over damage assessments, claims triage and settlement. 
• Can be optionally integrated into call center and desk appraiser workflows as well as a self-service solution for end customers.